Digitalisation
Many cultural and educational institutions and their sponsors are facing the challenge of digital transformation: there is often a lack of expertise, definition of goals and benefits as well as a clear strategy and roadmap for further development. In addition, cost pressure requires more efficient, digital processes.
Opportunities for transformation
Digital transformation opens up a wealth of new opportunities for organisations to compete with an increasingly heterogeneous audience or to optimise internal and external processes. By implementing digital solutions, work processes can be automated and communication simplified. This means that resources can be utilised in a more targeted manner and potential can be tapped, e.g. for artistic forms of expression and target group-appropriate outreach work that extends far beyond the physical boundaries of the institution's own buildings. The digital transformation in cultural institutions is not an optional extra, but a crucial prerequisite for making well-founded management decisions and setting up your own institution in a future-oriented and sustainable way.
Harmonising goals, needs and resources
Digital transformation does not stop at departmental boundaries, but requires a holistic view of the entire cultural organisation. Strategic goals, digital content, processes to be digitalised, the use of data and the selection and implementation of IT solutions must be considered and planned across departments; technical and organisational aspects play a role here. It is important to harmonise the goals, needs and resources of an organisation and not to overburden operations. It is important to involve employees in a change process, as digitalisation requires changes to the corporate culture as well as new learning processes and working methods.
Customised approach
How can you tackle this issue in a structured and effective way? Based on many years of experience, our team of experts has developed a systematic project approach to successfully shape the digital transformation in cultural organisations. In six steps, we develop a customised digitalisation roadmap that is geared towards the goals and framework conditions of your institution. We work with you to develop a roadmap to ensure the digital transformation of your organisation. actori also provides operational support in the implementation of identified projects, such as the selection or introduction of suitable software solutions (e.g. ticketing system, CRM or ERP solution), the development of a key user system, the implementation of change management workshops or the adaptation of processes and interfaces. With more than 18 years of experience in countless consulting projects for cultural and educational institutions, four spin-offs in the digital sector and various digitalisation projects, actori has the necessary culture-specific, operational and digital expertise to ensure the success of your digital transformation.
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Clients we have advised in this area (excerpt): Tiroler Landestheater – Landschaftsverband Westfalen-Lippe – Stiftung Humboldt Forum im Berliner Schloss – Staatliche Museen zu Berlin – Landesarchiv Nordrhein-Westfalen – Albertina Wien – Sächsische Staatstheater Dresden – Regionalverband Ruhr – Musikfestspiele Sanssouci und Nikolaisaal Potsdam.
Our services
- Assessment of the degree of digitalisation of cultural and educational institutions and their sponsors
- Development of a digitalisation vision and translation into a digitalisation roadmap as a roadmap for the strategic development of your digital projects
- Conducting feasibility studies and supporting tendering procedures from market exploration to the award of contracts for software systems (e.g. ticketing software, CRM, visitor management system, scheduling system, DMS, compliance and risk management, ERP system or CMS)
- Support through best-practice impulses for software and system landscapes
- Long-term implementation support as an external digital manager and enabling your organisation to digitalise its own work
- Operational support for your digital projects, e.g. in the development of a key user system, an authorisation concept or the adaptation of processes and interfaces
- Project/topic workshops, e.g. to record current requirements, optimise an interface, data mapping or change management.
