Successful change management: the end of collaboration as the key to change

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The successful implementation of change processes requires more than just new structures and processes - it depends on the active involvement of employees. Sustainable change can only be achieved if the people in an organization help to shape change. Proven methods such as workshops, surveys and personal discussions can be ideally combined with more innovative approaches such as a sounding board. They enable broad acceptance, promote dialog and increase employee identification with the transformation goals.

Success factors for successful change processes
Change processes require a clearly structured, holistic approach in order to further develop both the organizational structures and processes as well as the corporate culture in a targeted manner. The overarching goal is not only to increase the efficiency and flexibility of the organization, but also to strategically align it with future market requirements and challenges in the long term. Such transformations are therefore particularly demanding, as they require not only structural and procedural adjustments but also far-reaching cultural changes and a realignment of employees' ways of thinking and working.
The success of a change process therefore depends to a large extent on the active and continuous involvement of employees. It is important to involve them in the change at an early stage, to value their perspectives and to make them co-creators of the change. Employees who feel heard and involved develop a stronger identification with the goals of the transformation, show greater motivation and actively contribute to its implementation. Without this involvement, there is a risk of resistance, communication gaps and superficial implementation, which could jeopardize the sustainability and success of the process.

Employee involvement: Methods for successful involvement
actori uses a combination of proven and innovative methods to actively involve employees in change processes and thus shape change in a targeted and successful manner:

  • Workshops bieten einen strukturierten und moderierten Raum, in dem Mitarbeitende gemeinsam Ideen entwickeln, Probleme diskutieren und Lösungen erarbeiten können. Dies fördert die Zusammenarbeit und schafft ein gemeinsames Verständnis für die Ziele des Change-Prozesses.
    Umfragen erfassen systematisch und anonym Meinungen, Bedürfnisse und Feedback der Mitarbeitenden. Diese Methode eignet sich besonders, um ein breites Meinungsbild zu erhalten und Trends zu identifizieren.
  • Individuelle Gesprächsangebote oder offene Sprechstunden bieten eine Plattform für persönlichen Austausch. Sie ermöglichen es, spezifische Anliegen und Fragen einzelner Mitarbeitenden aufzunehmen und direkt zu adressieren.
  • Ein innovativer Ansatz, den actori aktuell erfolgreich in der Praxis anwendet, ist die Sounding-Board-Methode. Dieses Format bindet eine feste Gruppe von Mitarbeitenden aus unterschiedlichen Bereichen gezielt in den Veränderungsprozess ein. Das Sounding Board erhält regelmäßig relevante Informationen zum Projektverlauf und trifft sich, um strukturiertes Feedback zu geben sowie neue Ideen zu entwickeln und zu diskutieren. Auf diese Weise werden alle wichtigen Perspektiven berücksichtigt, ohne dass das Entscheidungsgremium durch die Einbindung aller Mitarbeitenden stark eingeschränkt wird. Es fördert Transparenz, stärkt das Vertrauen und erhöht die Akzeptanz des Wandels. Damit das Sounding Board seine volle Wirkung entfalten kann, sollten jedoch einige zentrale Punkte beachtet werden:

    Do`s für die Umsetzung der Sounding-Board-Methode

1

Targeted selection of participants:

Ideally, the participants of the Sounding Board should be selected by self-nomination in order to give particularly committed employees the opportunity to actively participate.

2

Speaker as interface:

It is advisable to appoint a spokesperson for the sounding board to act as the central communication interface between the board and the employees.

3

Regular meetings:

The sounding board should meet regularly after key project milestones have been reached to ensure relevant feedback loops and discussions.

 

 

Dont`s for the implementation of the sounding board method

1

Unclear objective:

If there is no clear definition of objectives, there is a risk of unstructured discussions that reduce the added value of the sounding board.

2

Lack of transparency:

If the results of the sounding board are not communicated openly, this can lead to mistrust and frustration.

3

Neglect of feedback:

Inadequate engagement with or implementation of feedback can affect employee trust.

 

 

Sustainable transformation requires strategic planning, a structured approach and the targeted involvement of employees. actori has many years of experience in the design of change processes and supports organizations in successfully shaping change. With tailor-made participation formats, strategic consulting and methodological expertise, actori accompanies its clients on their way to a future-oriented organization.

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A contribution from Sophie Therese Mitterer, consultant.